Privacy Policy

  • The WFSFAA of the Government is concerned to ensure that all personal data submitted through wfsfaa.gov.hk ("this website") are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance (PDPO).

  • In making enquiries or submitting applications etc., it may be necessary for you to furnish some personal data. The purposes for which your data will be used are explained in the forms or relevant parts of this website.

  • Unless permitted or required by law, the WFSFAA will not disclose your personal data to any third parties without your prior consent.

  • Under the PDPO, you have the right to request access to or correction of the personal data provided. Such requests should be made in the Data Access Request Form (246KB) (No.OPS003 issued by the Privacy Commissioner) and sent to us by mail to the respective Access to Information Officer.

    For Student Finance matters:

    By post to:
    Administration Section, Student Finance Office,
    12/F Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon.

    For Working Family Allowance Scheme and Individual-based Work Incentive Transport Subsidy Scheme matters:

    By post to:
    Administration Section, Working Family Allowance Office,
    19/F, 181 Hoi Bun Road, Kwun Tong, Kowloon

    By virtue of Section 20(3)(e) of the PDPO, a data access request may be refused if it is not made in this Form. The Form is available in the WFSFAA and any District Office of Home Affairs Department.

    The Government will record visits to this website without collecting any personal identifiable information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help the Government improve this website.

  • Search service on this website is provided by an independent contractor of the Government. We are advised by the independent contractor that it does not collect personal identifiable information while serving search results through this website. The independent contractor will share the anonymous data it collects through the search service with the Government for compiling traffic analysis on government websites. The Government will not match the data obtained from any such search activity with any personal data possibly held by the Government.