Review Mechanism
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If there is a substantial change in the family's financial condition after the submission of the 2024/25 TSFS application form, which you consider may significantly affect the financial support that you may obtain from the family; and / or you have sufficient grounds / justifications for adjusting the amount of financial assistance offered, you may apply to the Student Finance Office (SFO) for a review of the level of financial assistance by the following deadline. Each applicant may only request a review once for each academic year -
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within three weeks from the date of issue of the Notification of Result; or
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on or before 31 March 2025
whichever is later.
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The completed Form "TSFS - Application for Review of Financial Assistance" (Online Form / Paper Form), together with detailed justifications and relevant supporting documents, should be submitted to the Appeal Registry of TSFS of SFO.
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In general, you will be notified of the review result within ten weeks from the date of SFO's acknowledging receipt of the application for review. Nevertheless, the processing time of the application for review will be longer if the information provided is incomplete and SFO requires you to give an explanation or provide supplementary information.
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Paragraph 4.3 in Part I of the TSFS Guidance Notes has clearly stipulated that if an applicant fails to report / provide the required information / supporting document(s) in the application form at the time of submitting the application, and the information / supporting document(s) is only reported / provided upon SFO’s enquiry, this would be treated as a misrepresentation or an omission in the application. SFO has the right to reject the application.
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If your application has been rejected due to omission / misrepresentation of information, you may lodge an application for review by submitting the duly completed Form "TSFS - Application for Review Against Rejection" (Online Form / Paper Form) within three weeks from the date of the Rejection Letter. Please state clearly the reasons (e.g. the reasons for the omission / understatement, any special family hardship) with proof if applicable. The application for review will be considered by the Review Sub-Committee if necessary.
Contact details of the Appeal Registry -
Telephone number: 2150 6024
Email address: rscsect_sfo@wfsfaa.gov.hk