Enquiry
enquiry_wfao@wfsfaa.gov.hk

Working Family Allowance Scheme

E-Submission
Enquiry
2558 3000
enquiry_wfao@wfsfaa.gov.hk

Overview

The Working Family Allowance (WFA) Scheme encourages self-reliance and eases inter-generational poverty. Applications under the WFA Scheme are made on a household basis (including singleton households). A household meeting the working hour requirements, income and asset limits may apply for a Basic Allowance, Medium Allowance or Higher Allowance. Each eligible child may also be eligible for a Child Allowance. Depending on the household income, the allowances may be granted at full rate, 3/4 rate or half rate.

Change of Information

By E-submission

  • An applicant who wishes to provide supplementary information or make amendments (e.g. change of address or personal data of any household member) after submitting his/her application online through a registered “eWFSFAA” account can submit supplementary documents through the e-submission service to provide supplementary information with copies of supporting documents for amending data of the application.

  • In addition, an applicant can register an “eWFSFAA” account and complete identity verification through either “iAM Smart” or the local mobile phone number provided in his/her last approved WFA application to receive SMS for submitting a request for changing of personal data for a processed application through the e-submission service.

In writing

  • An applicant who wishes to provide supplementary information or make amendments can also notify the Working Family Allowance Office in writing. He/she should sign the notification, specifying his/her application number and Hong Kong Identity Card number, and provide details of the supplementary information or changes required with copies of relevant documentary proof.