Working Family Allowance Scheme Users
(Only applicable to the existing e-services users)
During account creation*, you will be redirected to the "Identity Verification" page. This page will list out all your past e-service(s). You can log in to the past e-service account(s) through the hyperlink(s) on this page to verify your identity and link up the relevant account.
*If necessary, please refer to the online demonstration of “Other Users - Steps (1) to (8)” to learn how to enter the “Identity Verification” page.
Step (1): For the Working Family Allowance (WFA) Scheme users, please select the green button for "WFA e-Submission Service" on the “Identity Verification” page. Then, you will be redirected to the "Identity verification through WFA e-submission service" page for one-off identity verification.
Step (2): Please select your year and month of birth.
Step (3): Please click "Get WFA Access Code" and the access code will be sent to the locally registered mobile phone number provided in your latest approved WFA application via SMS.
Step (4): Please enter the access code.
Step (5): Click "Verify".
Step (6): After completing the identity verification, please click "Proceed".
You will be redirected back to the “eWFSFAA” for setting username and password and continue to create “eWFSFAA” account*.
*If necessary, please refer to the online demonstration of “Other Users - Steps (10) to (24)” to learn how to complete the remaining procedures for creating a new account.
If you are unable to verify your identity through the "Identity verification through WFA e-submission service" page, you can click “Cancel” to return to the “Identity Verification” page. If there is more than one e-service on the “Identity Verification” page, you can select other e-service for identity verification; or
You can choose to click the red button for ‘Use "eWFSFAA" directly’ to skip the identity verification process and continue to create an “eWFSFAA” account*. However, the existing account information cannot be linked up to your “eWFSFAA” account. Some functions in the “eWFSFAA” (such as the "pre-filled form") will not be available for use.
*If necessary, please refer to the online demonstration of “Other Users - Steps (10) to (24)” to complete the remaining procedures for creating a new account.
(Only applicable to the existing e-services users)
During account creation*, you will be redirected to the "Identity Verification" page. This page will list out all your past e-service(s). You can log in to the past e-service account(s) through the hyperlink(s) on this page to verify your identity and link up the relevant account.
*If necessary, please refer to the online demonstration of “Other Users - Steps (1) to (8)” to learn how to enter the “Identity Verification” page.
Step (1): For the Working Family Allowance (WFA) Scheme users, please select the green button for "WFA e-Submission Service" on the “Identity Verification” page. Then, you will be redirected to the "Identity verification through WFA e-submission service" page for one-off identity verification.
Step (2): Please select your year and month of birth.
Step (3): Please click "Get WFA Access Code" and the access code will be sent to the locally registered mobile phone number provided in your latest approved WFA application via SMS.
Step (4): Please enter the access code.
Step (5): Click "Verify".
Step (6): After completing the identity verification, please click "Proceed".
You will be redirected back to the “eWFSFAA” for setting username and password and continue to create “eWFSFAA” account*.
*If necessary, please refer to the online demonstration of “Other Users - Steps (10) to (24)” to learn how to complete the remaining procedures for creating a new account.
If you are unable to verify your identity through the "Identity verification through WFA e-submission service" page, you can click “Cancel” to return to the “Identity Verification” page. If there is more than one e-service on the “Identity Verification” page, you can select other e-service for identity verification; or
You can choose to click the red button for ‘Use "eWFSFAA" directly’ to skip the identity verification process and continue to create an “eWFSFAA” account*. However, the existing account information cannot be linked up to your “eWFSFAA” account. Some functions in the “eWFSFAA” (such as the "pre-filled form") will not be available for use.
*If necessary, please refer to the online demonstration of “Other Users - Steps (10) to (24)” to complete the remaining procedures for creating a new account.