Part 1 – Start to Create Account

Step (1): On the landing page of the "eWFSFAA", click "Create New Account".

Step (2): Please select "No" if you do not have “iAM Smart”.

You will be redirected to the “Create New Account” page.
Step (3): Please select the appropriate Identity Document Type.
Step (4): Please input the Identity Document Number.
Step (5): Please input your mobile phone number.
Step (6): Please enter the "Captcha". If you cannot read the "Captcha", please click the "Audio Captcha " to get the Captcha codes.
Step (7): Click "Submit".

Step (8): Input a six-digit one-time password (OTP) received by your mobile phone for verification, then click “Submit”.

Step (9) (only applicable to the existing e-services users): If you are the existing e-services users, the e-services you have used before will be listed on the “Identity Verification” page. You can log in to the e-service platform through the link provided to verify your identity and link up the relevant account. For details, please click on the following “Existing E-service Users" hyperlinks to view the relevant online demonstration for “Part 2 - Identity Verification”:

• Working Family Allowance Scheme Users
• Users of Financial Assistance Schemes for Pre-primary, Primary and Secondary Levels
• Users of Tertiary Level and Loan Repayment